Telephone Coordinators
We provide telephone service to state agencies through the Capitol Complex Telephone System (CCTS). Each agency participating in CCTS is required to appoint a telephone coordinator to handle all routine transactions between the agency and DIR. The name and number of the telephone coordinator at each agency can be found on the following list.
Please note: If you are a CCTS customer who needs any type of telephone work, including new telephone service or relocation, modification, or removal of existing phones, you should contact the telephone coordinator at your agency.
CCTS Telephone Coordinators by Agency
| Agency |
Telephone Coordinator |
Phone Number |
| Accounting, Board of |
Margaret Robison |
305-7813 |
| Administrative Hearings, Office of |
Charley Shepherd |
463-1541 |
| Agriculture, Department of |
Help Desk |
305-8907 |
| Agriculture, Department of |
Todd Parr |
463-9528 |
| Architectural Examiners, Board of |
Gayle Stewart |
305-8518 |
| Architectural Examiners, Board of |
Julio Martinez |
305-8516 |
| Attorney General |
Ronnie Medina |
475-2680 |
| Attorney General |
Admin & Legal Help Desk |
936-1699 |
| Banking, Department of |
Vance Ivie |
475-1364 |
| Bond Review Board |
Jodee Martinez |
463-9890 |
| Cancer Prevention and Research Institute |
Lisa Nelson |
305-8418 |
| Chiropractors Examiners, Board of |
Mary Ann Garcia |
305-6703 |
| Commission on the Arts |
Dana Swann |
936-6570 |
| Comptroller of Public Accounts |
Cindy Steele |
475-0323 |
| Comptroller of Public Accounts |
John Galaviz |
463-4119 |
| Comptroller of Public Accounts |
3-Help Desk |
463-4457 |
| Consumer Credit Commissioner, Office of |
JoAnn McAnally |
936-7640 |
| Court Administration, Office of |
Amanda Veillon |
936-2173 |
| Court of Appeals - 3rd District |
Diane O'Neal |
463-1733 |
| Court of Criminal Appeals |
Diana Norman |
936-2419 |
| Court Reporters Certification Board |
Sheryl Jones |
463-4253 |
| Criminal Justice, Department of |
Angie Guerrero |
475-3690 |
| Criminal Justice, Department of |
Tina Rodriguez |
936-2347 |
| Demographer, Office of the State |
Helen You |
463-8390 |
| DPS-Capitol Police |
Theresa Stence |
936-2200 |
| Education Agency, Texas |
Catherine Cansler |
463-9050 |
| Emergency Communications, Commission on State |
Donna McCain |
305-6930 |
| Employee Retirement Services |
Susie Hoes |
867-7340 |
| Ethics Commission |
Christina Hernandez |
463-5784 |
| Environmental Quality, Commission on |
Bea Schipper |
239-0240 |
| Facilities Commission |
Felix Cardenas |
463-2543 |
| Fire Fighters Pension |
Larry Thomas |
936-3473 |
| Fire Protection, Commission on |
Ana Munoz |
936-3840 |
| Fire Protection, Commission on |
Gilbert Gipson |
936-3846 |
| Funeral Service Commission |
Martha Gussoni |
936-2468 |
| General Land Office |
Chris Day |
463-5006 |
| Governor |
Paul Gulick |
463-5156 |
| Health Professions Council |
Patricia Ortiz |
305-8550 |
| Historical Commission |
Christi Duve |
475-3909 |
| House of Representatives, Texas |
Sharon McNabb |
463-3149 |
| House of Representatives, Texas |
Donna Wessner |
463-3822 |
| Housing and Community Affairs |
Bob McRae |
475-3829 |
| Information Resources, Department of |
Kay Jackson |
463-3140 |
| Information Resources, Department of |
John Meroney |
475-3278 |
| Insurance, Department of |
Jimmy Henderson |
322-4285 |
| Insurance, Department of |
Victor Young |
322-4284 |
| Jail Standards, Commission on |
Nell Roberts |
463-8084 |
| Jail Standards, Commission on |
Rodney Valls |
463-8087 |
| Judicial Conduct |
John Brown |
463-6784 |
| Law Enforcement, Commission on |
Nicole Hendrickson |
936-7779 |
| Law Examiners, Board of |
Sheila Shepherd |
463-6549 |
| Law Library, State |
Cindy Palmer |
463-1723 |
| Legal Services Center, Texas |
Ann Neves |
477-6000 |
| Legislative Budget Board |
Carolyn Estes |
463-6699 |
| Legislative Council |
George Smith ext 160 |
463-1155 |
| Legislative Council |
Randall Post |
463-1155 |
| Legislative Reference Library |
Mary Camp |
463-1252 |
| Legislative Reference Library |
Donald Browser |
463-1632 |
| Library and Archives Commission |
Michael Ford |
463-6839 |
| Library and Archives Commission |
Dustin Roberts |
463-5443 |
| Licensing & Regulation, Department of |
Eddie Morrison |
463-3803 |
| Medical Examiners, Board of |
Jaime Garanflo |
305-7041 |
| Medical Examiners, Board of |
Kelvin Myers |
305-7168 |
| Nurse Examiners |
Tawnya Smith |
305-6847 |
| Office of Risk Management |
Ronnie Medina |
475-2677 |
| Optometry Board |
Lisa Holder |
305-8503 |
| Parks and Wildlife |
Mike Matoska |
389-8373 |
| Pension Review Board |
Ben Armendariz |
463-1739 |
| Pharmacy, Board of |
Debra Dukes |
463-6400 |
| Physical Therapy & Occupational Therapy |
Jennifer Jones |
305-6969 |
| Plumbing Examiners, Board of |
Denise Sample |
936-5224 |
| Podiatric Medical Examiners, Board of |
Janie Alonzo |
305-7002 |
| Preservation Board |
Julie Fields |
463-6271 |
| Preservation Board |
Jennifer Lava |
475-3516 |
| Professional Geoscientists, Board of |
Leticia Kappel |
936-4404 |
| Psychologists, Board of Examiners |
Brian Creath |
305-7703 |
| Public Finance Authority |
Paula Hatfield |
463-3143 |
| Public Insurance Counsel |
Annette Collie |
322-4125 |
| Public Utility Commission |
Shaun Hazard |
936-7103 |
| Public Utility Council |
Brenda Sevier |
936-7500 |
| Railroad Commission |
Marcie Rissler |
463-6248 |
| Residential Construction Commission |
Shantil Martin-Haffelder |
463-4233 |
| Rural Affairs, Department of |
Diana Alvarado |
936-6734 |
| Rural Affairs, Department of |
Pam Knopp |
936-6722 |
| Rural Affairs, Department of |
Araceli Valdez |
936-6716 |
| Savings and Mortgage Lending, Department of |
Brynda Ross |
475-2542 |
| Secretary of State |
Mary Jon Urban |
463-5608 |
| Secretary of State |
Jeff Staton |
463-5606 |
| Secretary of State |
Jim Martin |
463-5607 |
| Securities Board |
Lou Ann Lucas |
305-8300 |
| Senate, Texas |
Sam Hankins |
463-7876 |
| State Auditor's Office |
Karen O'Brien |
936-9589 |
| State Auditor's Office |
George Gaydos |
936-9784 |
| State Auditor's Office |
Helen Alvarado |
936-9753 |
| State Bar |
Traci Clark |
463-1463 |
| State Dental Board |
Barbara Metzger |
463-6400 |
| State Prosecuting Attorney |
Brenda Kunco |
463-1652 |
| State-Federal Relations |
Brandon Steinmann |
463-6676 |
| Stephen F Austin (SFA) State University |
Valerie Griffith |
936-468-2203 |
| Sunset Commission |
Dawn B. Roberson |
463-1286 |
| Supreme Court |
Jan Evans |
463-1366 |
| Supreme Court |
Jennifer Cottle |
463-2671 |
| Tax Examiners, Board of |
Sandra Ybarra |
305-7301 |
| Texas Southern University |
Shenettra McLemore-Reed |
936-7870 |
| Texas State University |
Diana Saunders |
463-1808 |
| Transportation, Department of |
Jerry Jones |
465-7664 |
| Transportation, Department of |
Steve Niemietz |
465-7666 |
| Trust & Safekeeping |
Nora Arredondo |
463-4636 |
| Veterans Commission |
Ashley Holcomb |
463-5672 |
| Veterans Commission |
Patrice Nance |
463-6854 |
| Veterinary Medical Examiners, Board of |
Loris Jones |
305-7563 |
| Water Development Board |
Ryan Long |
475-2066 |
| Workforce Commission |
TWC Telecom Line |
936-1612 |
| Workforce Commission |
Annette Whitehead |
243-9923 |
| Workforce Commission |
Rusty Thomas |
321-3114 |
| Workforce Commission |
Liz Hernandez |
936-3636 |
| Workforce Investment, Governors Council for |
Mary LaRue |
475-3437 |