2012–2016 State Strategic Plan 

Message from the State CIO

Across the country, state agencies continue to struggle to balance their budgets, execute their missions, and provide services in the midst of economic challenges. While Texas has been more fortunate than many, difficult choices were made to prioritize spending over the next biennium.

In developing the 2012–2016 State Strategic Plan for Information Resources Management (Plan), we were aware of the tough challenges that face us in the future. DIR has worked closely with state agency technology and business leaders and our advisory committee in crafting this Plan.

Together, we envision a Texas that delivers effective, flexible, and trusted services through a safe and secure technology infrastructure. While challenged with tough economic conditions, the state’s investment in technology must adhere to the vision and the principles that guide us toward reaching our goal. And with tight budgets, the use of technology to reduce operating costs becomes increasingly critical.

This Plan, which builds on the direction established in earlier plans, describes ten priorities that advance sustainable technology solutions and strategies, these priorities include

  • connecting citizens to government through expanded engagement and access to services
  • innovation  and improved service delivery methods through strategic partnerships and transformative technologies
  • bolstering the trust of our citizens by strengthening the state’s technology infrastructure and privacy practices
  • delivering cost-effective and efficient results through appropriate technology solutions

This year, the Plan is designed to be presented online, where readers will find supplemental information, such as a catalog of resources and agency spotlights on each priority. We will continue to expand this web presence to include additional material and guidance to assist you in developing strategies to meet your business needs.

In evaluating how the Plan might affect your organization, I anticipate that some priorities will have direct bearing on your own agency plans. Some of the priorities listed here may not immediately impact your agency, though I encourage you to consider and monitor their progress to determine if there are opportunities for future business cases.

I am anxious to hear your feedback on the Plan and to work with you to implement these priorities, as appropriate. The success of our state is measured by the outcomes of each agency.

Karen W. Robinson
Executive Director, Texas Department of Information Resources
Chief Information Officer, State of Texas